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Reviews

I opened New York New York in 1987 with one objective; create memorable guest experiences from talented professionals in a relaxing atmosphere.

We proudly serve the most extensive list of services in the region with an unparalleled level of educated, guest-centric technicians. The Frederick community has honored us for nineteen years as Best of Frederick, a humbling feat.

As an active member of our community we donate to, or serve with many organizations. We believe in giving back to the community that has given us so much.

I promise we will strive to exceed your expectations at every visit. We are ready to care for you and all your beauty needs.

GUEST REVIEWS

I have been coming to New York New York for over 10 years for all of my hair needs.  I wouldn’t consider going anywhere else.  I am so thankful that NYNY is open again (after being closed due to COVID-19). I appreciate all of the safety measures that have been put into place to keep each client and the staff safe. I am so impressed by the professionalism at NYNY and the friendly, welcoming vibe as soon as you enter. Thanks New York New York. I look forward to my much needed hair cut, color, and style after 4 months of isolation due to COVID-19. I look forward to many more years of pampering!”– KATHERINE

From the time I step inside, I feel at home. The reception staff are friendly and always offer me a refreshment. My hair is thin and fine, and I have three cowlicks. Tammy has given me a cut that is easy to care for and that can be styled in several ways. The color is great and lasts well. I will continue to come to NYNY salon.” – LINDA

This was my first time at New York New York Hair Salon and Spa. I will be back. My daughter had recommended this salon after having her hair done by Amanda. This is a beautiful salon with wonderful parking and very welcoming. I felt so appreciated coming in. The owner even thanked me for coming in and shook my hand. That meant so much to me. Amanda did an amazing job on my hair and I loved the color. The customer service was the best! I have gone to other salons over the years in Rockville, Bethesda, Frederick and Damascus and I found New York New York prices wonderful and very comparable to what I’ve paid in other places. I left not only loving my hair but loving the experience I received.  I will be back to see Amanda again..” – RENEE

“Stephanie is the first stylist in all my half century on earth who I felt truly understood my coarse, curly hair. She listened, discussed, and overall did just an amazing job. I’ll never go elsewhere.” – TONI

“My stylist was Amanda and she was excellent. Even showed me how to style my hair. She cut and colored perfectly. My experience was wonderful. And they are very cautious about the covid-19. I appreciate that.” – VICKI

“I have been going to NYNY for my hair for a few years and love it! I have been with Sheri Erdele since the beginning and I love her. Sheri is talented, patient and dedicated to her clients. She never makes me feel like I am a bother; she takes time to help me find “the perfect haircut” and then when I am tired of that one; she helps me find the “next perfect haircut”. Let’s not forget about the color aspect of my needs. Sheri is always looking for something to make me feel like a superstar; if I show her something I like and she knows it’s a bad choice; or potentially damaging to my hair choice, she’s very good about explaining the “how’s and why’s” of each process so I am an informed client. I can’t imagine not having Sheri and NYNY in my life. It would be a less beautiful world.” – TERRI

“I have been seeing Lacey at New York New York Hair Salon for a couple of years now and she has always done such a great job with cut and color (balayage). Everyone has always been friendly and I’ve always had a great experience!” – CAITLIN

“Visited NY NY Salon as a referral from a good friend. It surely won’t disappoint! Its a beautiful building with an amazing staff of professionals! Thank you for a wonderful first experience and kudos to Ryan who fixed me right up! He does amazing work! I’ll definitely be back! Happy Holidays!” – KANDACE

“I was impressed from the time I stepped in the door. Staff is welcoming, and client service and satisfaction is a priority. My anxiety from having my previous stylist for 20 years, soon dissipated. Completed the first step to lightening my hair, and it looks amazing. I have shared my experience with coworkers, and would recommend NY NY Salon to all” – KARA

“I had been trying to find a stylist that knows how to cut hair very well since my hair is straight & not with much body. I explained to Ryan that I wanted to go ultra short & had picture in hand but wanted to remain feminine. I was so ready for this new change. Ryan was attentive and listened to my request and he did not disappoint! I was very pleased. He did a precise cut with shears & clippers. And I found out that he had Vidal Sassoon training which was a great plus. I had been looking for someone with that type of training. I am very happy with my style and cut. Thank you Ryan! The atmosphere of the salon is warm and inviting and the staff was professional & great!” – BLAZING

“Great place, great service, friendly staff and fair prices.” – MARIELLE

“It was my first time at the Salon/Spa. I did the queen for a day spa package. I had a great experience Everybody I had was friendly and caring and did a fantastic job. I left feeling very refreshed and rejuvenated.” – GENESIS

“We took our 2 year old in for his first haircut today. Tammy did an amazing job putting him at ease. She was quick, and his cut looks incredible. A salon for literally any occasions.” – ALEXANDRA

“Ryan is such a sweetheart, so fun to talk to and his hair skills are excellent. Everything is a perfect line, I cant wait to come back!” – OLIVIA 

“I’ve been coming to NY NY Salon for the last couple of years. I moved to Frederick from the Bethesda area and did a TON of research before selecting a salon. This team was already highly reviewed when I went for my first appointment and in the last two years that I’ve been going I have not been disappointed in the service at all. I see Lacey for my hair, and we’ve gotten to know each other well over the time she’s been my stylist. She does a fantastic job and is very consistent with trying to make sure you get just what you want. I’ve also been massages, facials, and waxing services and everyone has been top notch. Highly recommend.” – WENDY

“I went to this salon for the first time recently, after reading various reviews. I chose the stylist also from those reviews. Very happy with the ease of getting an appointment, getting the stylist I chose, the place in general, the customer service, and the job the stylist (Ryan) did–he knew exactly what I was looking for.” – NORA 

“I love this salon! Stephanie does an amazing job with my haircut and I am very particular. All of the other staff has always been great as well. I will definitely be back again.” – CAITLYN

“I have no words of how good the service of this salon is! I am forever a costumer” – ANA

“Amanda is so nice and friendly, always smiling. She definitely listens to what you want. She did a Fantastic job cutting my daughter’s hair and mine. It’s like hanging out with your friend! I’m hooked. So glad my daughter found them and referred me. Now I’m going to send my mom.” – BETH

“My first time at this salon and I was first impressed with how beautiful the building is. The salon had a nice environment. I was welcomed immediately and provided a refreshment which was a nice surprise. Everyone was friendly and Lacey did a great job making me comfortable and I was happy with the result! I’d go back in a heartbeat!” – MANDY

“I have been going to New York, New York for about 3 decades now. I have always had the best of experiences with both services and staff.” – BARBARA

“Stylist’s are great! They listen and take their time on your cut.” – DAVID

“Emily is the best thing to ever happen to my hair. I would give her 10 stars if I could!” – REBECCA 

“Had an appointment for a cut and color with Stephanie. She made me feel comfortable right away. The location is fabulous and enjoyed the friendly atmosphere. Stephanie did a superb job on my color, which was quite a job considering I wasn’t exactly sure what i wanted. I considered her expertise and I am quite happy! Hair cut was great! They are pricey, but worth every penny!” – ROSEMARY

“I love this place. Stephanie is amazing. She listens to your needs and knows exactly how to cut your hair. A good haircut is an art. Stephanie is an artist. If you have curly hair, Stephanie will give you the best cut you’ve ever had.” – LISA

“Warm welcome environment and you feel taken care of the second you walk through the door. Highly recommend Lacey for hair cuts/style. Been with her for the past few years and never have a single complaint- and I’m super picky with who I trust my hair to!! 10/10 would recommend this salon.” – CELENA

“I chose New York New York Salon well over 20 years ago and I’ve always received the best of care. Their new location is well laid out and beautifully decorated. The professionalism of the entire staff from scheduling to appointment day is impressive. Tammy has been my stylist for many of the years I’ve been coming. She is talented, creative, knowledgeable of trends and salon products. I completely trust her! I always look forward to my next appointment!” – LORI

“I was so incredibly pleased with the level of customer service at this salon. I scheduled a group for a bachelorette spa day, and they made booking a variety of appointments within a specific time frame a breeze. They were accommodating with cancellations and schedule changes as the event day approached. The facility is gorgeous and every staff member was lovely. Thank you!” – LAUREN

“I needed a new haircut and help incorporating my gray roots into my colored har. I’m so delighted with my new cut and the fact that I can wear it down without it being too warm! And I was guided by Tammy superbly in my color transition.” – ART

“Lacey knows natural curls! I am thrilled with my cut – I recommend her to all the curly girls out there =)” – JENNIFER 

“Lacey is a fabulous stylist here, listens and does a great job. The staff is welcoming and the atmosphere is wonderful.” – MARY

“Lacey did a fantastic job! She made sure to ask the right questions and I couldn’t be happier with my balayage.” – JESSICA

“I was so fortunate to get an appointment with Mary Louise who took a great amount of time with me to figure out the best cut for my hair type, face shape and lifestyle! Great haircut and had a nice tour of the entire place afterwards. I’ll be back!” – PATTY

“Ryan did an amazing job with my highlights! He is very talented , caring and attentive!! Highly recommended!” – NATALIA

“I couldn’t be happier with the cut, color and highlights I get from Sheri Crist on a regular basis. Her level of detail is matched by no other stylist I’ve ever gone to. When finished she is always quick to say I should stop back in if I get home and find something isn’t working for me, which never happens. I feel like she listens to my concerns and is quick to offer professional solutions. Our sessions are definitely a collaboration. I would never consider having anyone else do my hair.” – JAN

“Loved the salon, really wonderful people. My hair is very damaged due to swimming competitively for over 13 years; they are helping me revive it!” – PIPPA

“Facial with Faith….excellent! Highly recommend! First time at salon and also got a massage – Chris was great too!” – LEAH

“Fantastic experience, start to finish. The salon is gorgeous and beautifully maintained. Lacey took in every detail of my past “hair experiences,” as well as exactly what I wanted, and gave me the best options for my personal hair. She broke down prices before touching my hair, which I appreciated! In the end, my hair looked incredible and my experience was nothing short of great. I would recommend NY NY to anyone!” – MELANIE

“My experiences at NY NY Salon are always great. I always feel fabulous no matter which stylist I choose. Lacey is awesome and always knows how to handle my granddaughter’s very curly hair. It has such a relaxing atmosphere and the staff is great !!” – TIM 

“Always great service here. Have been a client for 10+ years.” – DANI 

“If you want to feel refreshed and gorgeous when you leave the salon, NY NY is the place for you! I have been a client for over 17 years and have always felt pampered, relaxed, and happy after my appointment.” – MARY

“NY/NY Salon is always a wonderfully relaxing experience no matter what services I am receiving! The staff are all so experienced and always professional and friendly. The environment is very clean and you always feel assured that you are receiving the highest quality services.” – WHITNEY 

“Top notch salon! Sherri is a fantastic stylist; meticulous, professional, and friendly! The salon is absolutely beautiful and the experience is like no other salon. I highly recommend this salon!” – ANDREA 

“Stephanie is a color artist. Her easy manner is relaxing, as is the whole crew and atmosphere at NY/NY. So happy to have found it!” – JUDITH

“I am new to the area and was looking for a professional salon. I had been going to my salon for many many years so the prospect of finding a new one was a bit scary. I found NYNY and my first appointment with Mary Louise calmed my fears. She spent time with me understanding what I liked and didn’t and then gave me the best hair cut I’ve ever had. I used to use a curling iron daily and now never have to use one because the cut holds the shape all day. I never feel rushed and the nice cup of tea to relax before the appointment is a nice touch.” – KATHY 

“You’re welcomed with a feeling of family. The matriarch of the family still cuts hair, while her son runs the beauty school. In this beautifully renovated 1800s federalist home, there are different areas for the salon, men’s barber shop, hair washing, manicure & pedicure areas, and a full massage area. It also has a dedicated area for bridal parties. However, it’s the atmosphere of warmth that is most appealing to me. They appreciate your business. The cost is reasonable for the service you require. I feel good every time I leave there.” – STAN

“lucked into having the owner, Mary Louise, for my cut. Everything about my experience was exceptional. It is a beautiful location (want to go back and try the spa services), and she listened and made sure I was happy with the cut. You could tell she has created a wonderful work culture as all the staff were top notch. I would go back in a heartbeat.” – SALLY

“Had a massage and the technician was amazing” – MARGO

“Always happy with the service at New York New York! Lacey is very professional and has created a beautiful color and cut that I receive lots of compliments on! I drive from Annapolis because I trust this salon more than anyplace I’ve been.” – TRACEY

“I came in to get a wash and blow dry and my hair came out amazing five out of five stars would recommend” – MIA

“This place is amazing. Never disappoints. They are super friendly and professional but also do great work. Every time I’ve left there I have lived my hair. I hope to try the spa services in the near future.” – KERIANNE

“Every service I have received at NYNY has been fantastic— from waxing, to color, to cut- even shampoo! every detail has been excellent and client-centered. Highly recommend!” – EMILY

“I went back to New York New York salon after being away for almost ten years. I was not disappointed. I was there to make a big change in hair color. My stylist was very informative and helpful throughout the whole process. She made sure I understood the process and the products. I got a personal tour of the new building and got to meet the owner. I will be back soon to continue on my “hair” journey. I highly recommend – you won’t be disappointed.” – CATHY

“Great customer service. Perfect hair” – CHRIS

“Had a Spa day that included facial, massage, mani sure, pedicure & hair styling! Everything was amazing!! Staff is wonderful!” – GRETCHEN

“I am a new customer. Shari is a hair cutting wizard. In 70 years I have had only one other haircut that holds a candle to the cut Shari provided. My hair is difficult to cut and this cut is so easy to work with and looks great. The shampoo was also a treat and very relaxing. Thanks Shari. I will be back.” – KAREN

“Great experience! Tammy did a fantastic job cutting and styling my hair!! I love it!!!” – ELISE

“Emily is the best! She always does an amazing cut.” – SHARON

“I have been going to NY NY Salon for the past 13+ years and my stylist is Sheri. I really appreciate the consistency in the service I receive at this salon. Sheri is very detail oriented and genuinely interested in providing a hair style that you desire. She always provides valuable guidance on hair color options. Everyone I encounter at this salon is friendly and helpful; it’s a beautiful atmosphere and you are treated like a special guest. I highly recommend this salon!” – APRIL

“I really like this place. My son and I went together once (he’s 8) and they treated him really well and he got a great cut. My hairdresser is the best, always so nice and does an amazing job on my hair. Here’s a before/after of them cutting my hair so that I could donate it. They did a GREAT job!” – KARIN

“Every time I have had my hair done for the past 16 years at New York New York, I have felt renewed and walked happily out of the salon knowing my hair looks great. Stephanie, my amazing stylist, ensures that I am well taken care of and knows exactly how to keep my hair beautiful.” – MARY

“I’ve been coming to NY NY for almost 20 years. Service is professional, personable, and consistent. Sheri has been my stylist for many years. She’s an expert on color giving honest and professional advice. She also is meticulous with her cuts (so important if you have short hair like me).” – CHRIS

“Recently, I was referred to this salon (specifically to stylist, Emily) by a dear friend, and was told I would not be disappointed—my friend was right! The salon was gorgeous and I was so impressed by Emily. She provided a color/cut spot on to what I asked, and was an absolute pleasure to chat with throughout the appointment. 🙂 I am so excited for my next appointment!” – JENNY

“I have been seeing Emily for years. She does an amazing job on my hair and provides a very relaxed atmosphere for me. The salon is beautiful and all of the staff are friendly and accommodating. I highly recommend this salon!” – LORI

“This place is beautiful. It’s like no other salon I’ve been to before. The staff is very pleasant and made sure you felt comfortable and satisfied. I would definitely recommend this salon.” –BRITTANY

“Where to begin? I have lost track of how long both my wife and I have been clients of New York New York Salon and Day Spa. Tammy is amazing!! As far as putting her clients at ease, listening to their requests and being a voice of reason with regard to color or style, she is second to none. The staff, as a whole, makes the entire experience something you look forward to each and every time. Thank you NYNY!!” – CASEY

“I am so pleased that I was referred to New York New York Hair Salon to Mary Louise. She is the best! I love how she does my hair, especially the color. She always has the best suggestions when I want something new and is always look great! The salon and spa is beautiful and customer service is excellent.” JOY

“Always a relaxing and wonderful experience at this salon . The master colorists are very good at what they do. They come up with unique, natural, and custom colors to match your coloring and hairstyle. I love my hairdresser Sheri! She’s wonderful!” – KIM

“I consider NYNY Salon to be a part a special part of life! They make me feel VIP on every single visit and they would never let me leave unless I was 100% satisfied–which is always!!! Here a just a few things that I love: the friendliness and professionalism of the staff, the absolutely breathtakingly gorgeous new location, the quality of service by my amazing stylist Emily, the fact that they bring me delicious coffee just how I like it, their wonderful products, and quite simply, that they let me be “me”! I often like to have my hair styled differently after my color is done and they always do whatever I ask! Curly, straight, braids–whatever I like! I could never say enough great things about all the people who work there. They work so hard to provide a great experience for their clients. It’s so evident on every visit and that’s why I love to send as many people to the salon as I can–because I want everyone to have such a special “happy” place to visit each month to be pampered! Thank you NY NY Salon for being so wonderful and helping me feel beautiful!” – BRIANA

“I had my first visit to New York New York and I will certainly be back. Tammy patiently and professionally reviewed the strengths and weaknesses of my hair (and my admittedly inept approach to working with my hair). I walked out looking “gorgeous” according to my husband.” – KAI

“Theyre great! They know what theyre doing.” – ASHLEY

“I LOVE THIS SALON. I am was always looking for the cheapest haircut and never had a salon I stayed with. I tried out NYNY when they sent a free haircut and I have been going ever since! I love their new location and the service provided by Lacey each and every time. They spare no expense in making a great visit for clients. These qualities make it worth me staying loyal to their business.” – KERI

“Have been going to NYNY for years. Customer service is always fantastic and my stylist Doug is the best! Highly recommend them.” – KIM

“I have been going to NY NY Hair Salon for over 15 years and extremely pleased with the staff knowledge, hair cutting and color skills, professionalism, and customer service rendered by all the staff. My hair stylist, Sherie, is the BEST!!! She is very attentive, a master with hair color, and the best hair stylist I have ever encountered.” – KAREN

“I was referred to NYNY by my sisters as both of them LOVE not only their haircuts, but also the Incredible service. Everyone is special at this great salon! My hairstylist, Sheri takes time to be certain that I love my cut. Honestly, the best cut I have ever had! I love the fun style she has added to my hair and look forward to my visits every 5/6 weeks. Thanks Sheri! I would highly recommend this salon and Sheri to anyone looking for something special in a salon.” – SHAWN

“I’ve been a customer here for 12 years and absolutely love this salon! The staff are always welcoming and friendly and the service is always fantastic whether it’s the hair salon or spa. I would highly recommend this salon to anyone. My daughters and husband are also loyal customers of New York New York salon!” – JANE

“Always a wonderful experience at this salon, you get the sense that each staff member takes the time to care for you and ensure your visit is pleasant. My husband and I have been patrons for years and especially love the packages for Black Friday. I’ve never had more comments about my hair, or felt more confident!” – ANNA

“Love this place! I have gotten my hair cut and colored here several times and i am always very satisfied. All of the staff are extremely courteous and happy. They take care of you the second you walk in with offers of coffee, tea, water or snacks. Whats best is i can usually call and get in the same afternoon!” – HEIDI 

“I highly recommend getting your hair cut by Sheri. She always does exactly what I ask and makes my hair look better than I thought it could. She’s attentive and really listens to what you want, as well as offers suggestions and styling tips. If you want to get a great cut while chatting with a rad lady, Sheri is the one to book your next appointment with! I know that when I refer my friends and family, they also get great service as well, because there is nothing better than feeling your best.” – ALISHA

“Amazing. Perfect atmosphere, fantastic massage. Love it!” – STACEY

“LOVE LOVE THE NEW LOCATION AND THE SERVICE IS TOP NOTCH AS USUAL!!!” – LYNN

“I love their attention to detail. Lacey truly knows hair. Every cut I have had from her is fantastic. I feel like she has taken my hair from dull to chic and I love that she takes the time to explain all the products to me and how I will use them in the future. Wonderful place and wonderful stylist!” – JESSICA

“I always have an amazing experience every time. The stylist are amazing and really listen to what you want. The staff is always professional and sweet. The salon is always clean and really enjoy the refreshments !” – BRITTANI 

“New York New York Hair Salon is the absolute best salon! Myself, my husband, our daughters and granddaughters, have been coming to New York New York for years, and have NEVER had an experience that wasn’t perfect! Our daughters are in their mid-thirties, and have been getting services since early high school, and our granddaughters started going as toddlers for their most perfect haircuts! The new salon is beautiful as well, making the experience even more amazing!” – LEE

“Nice salon, good customer service. Had a great time with a friend – we got pedicures.” – KERRI

“My experience was a very positive experience. I have been all over Washington and Frederick counties and have not had the service, the atmosphere, and the absolute hands down most talented stylists. The price is worth it. I have a Customized style.” – CASSY

“Great experience, been in FL for 4 yrs. New place is fabulous & of course my hair dresser Tammy was still there. So very happy to be back.” – BONITA

“I came in last week for a haircut with Stephanie and had the most incredible cut of my life! From the moment I walked into the shop, I was greeted warmly and Stephanie was such a pro. I have really challenging curly hair and was amazed at how she understood exactly what I wanted. I get daily compliments on my hair. Plus she introduced me to the owner afterward, who could not have been nicer and more professional. It really was like no salon visit I have ever experienced before. I will definitely be returning every four weeks for another great cut.” – DOMINICK

“Beautiful facility and excellent stylists. Have gotten color done several times here. Highly recommended.” – SHARK

“Best place in town!! Everyone is so friendly and accommodating! From their Shampoo skills to their personalities… very talented !!” – TERESA

Sheri is awesome! She listened to my comments and worked to give me the perfect color and style. I love it! I really appreciate her attention to detail and the care she gave me. I would recommend Sheri to everyone.” – TONETTE

“I have been going to this salon and seeing the same stylist for many years. Emily, my stylist is amazing. The shop is beautiful, friendly and helpful. I live this place.” – TONI