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First Visit

Frequently Asked Questions

What time should I arrive for my appointment?
To maintain appropriate social distancing, we ask that you please arrive five to ten minutes before your appointment. This will assist us in making sure all guests are taken care of in a timely, safe, and efficient manner.

Am I required to wear a mask?
We are asking all clients and employees who are not vaccinated to wear masks while inside of New York, New York. If you are fully vaccinated, you do not need to wear a mask!

What should I do if I don’t feel well?
Reschedule. The only way to stop the spread of infections and viruses is if we stay home when we do not feel well. Please call us as soon as you begin to notice symptoms and we will get you rescheduled. Please note we reserve the right to deny any person a service if we feel they risk the safety and health of our team.

Planning Ahead